privacy policy
at ooak eyewear, we value your privacy and are committed to protecting your personal information. ooak eyewear operates this website and acts as the data controller responsible for the collection and processing of personal data described in this policy.
by using our site, you agree to the terms of this privacy policy.
1. information we collect
when you use our site or place an order, we may collect the following information:
- name
- email address
- phone number (optional)
- billing and shipping address
- payment details (processed securely via shopify payments, stripe, paypal, and klarna)
- ip address and browser or device data
- purchase history and customer service interactions
we do not store full credit card numbers or sensitive payment information.
2. how we use your information
we use your information to:
- process and fulfill orders
- send order confirmations and tracking updates
- communicate with you regarding your purchase
- provide customer support
- improve our website and overall shopping experience
- send marketing communications (only with your consent)
3. cookies and tracking technologies
we use cookies and similar technologies to:
- remember your preferences
- analyze website traffic and performance
- personalize your shopping experience
you can control or disable cookies through your browser settings. for more information, please review our cookie policy.
4. sharing your information
we only share your personal data with trusted third parties necessary to operate our business, including:
- payment service providers (such as shopify payments, stripe, paypal, and klarna)
- shipping and logistics partners
- email marketing and communication platforms
- analytics providers (such as google analytics)
we do not sell or rent your personal information to third parties.
5. your rights
depending on your location, you may have rights under applicable privacy laws such as the gdpr or similar regulations, including:
- the right to access your personal data
- the right to correct or delete your data
- the right to object to or restrict certain data processing
- the right to request a copy of your personal data
- the right to withdraw consent at any time where applicable
to exercise any of these rights, please contact us at help@ooakeyewear.com.
6. data retention
we retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or provide customer support. once no longer required, data is securely deleted or anonymized.
7. security
we implement appropriate technical and organizational measures to protect your personal data using secure platforms and industry best practices.
however, no method of transmission over the internet or electronic storage is completely secure. we encourage you to protect your account credentials and avoid sharing login information.
8. changes to this privacy policy
we may update this privacy policy from time to time. any changes will be posted on this page and will take effect immediately upon publication.
9. contact
if you have any questions about this privacy policy or how we handle your personal data, please contact us at:
email: help@ooakeyewear.com
address:
7345 W Sand Lake Rd Ste 210 Office 1431
Orlando, FL 32819
United States